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WildBlue Communications Complaint - Cancel service - Internet Service
WildBlue Communications Complaint

WildBlue Communications Complaint

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Cancel service - Internet Service


I have been a customer of Wildblue for nearly four years. In April of this year, I used the home page website to contact them advising that I would not be using their service after April 15, 20011. I asked for any requirements they would need from me to end my service. I got no reply.In June my credit card was charged for a months service in advance, as usual. I emailed them again, asking for a refund, as I was no longer using their service, and had cancelled as of April 15. I contacted my credit card and advised to no longer allow payment to Wildblue. In July, My wife got a phone call from the company saying that our service would be suspended, unless I called back. Since I did not want their service, and had requested cancellation, I did not call. Now I have received a letter saying I have 10 days to pay an amount . After that ,I will be charged a termination fee. I still believe they owe me a refund for June. I do not owe them, and certainly owe no termination fee based on non payment!


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