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WildBlue Communications Complaint - blame customer for their wrong doing - wildblue internet
WildBlue Communications Complaint

WildBlue Communications Complaint

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blame customer for their wrong doing - wildblue internet


earlier this year i ordered service from wildblue.they changed who the installer would be &where he would be comming from 4 times.that didn't concern me that much, i thought it a little odd.when the installer arrived he couldn'tconnect where i asked because he didn't have what he needed.he hooked up near the corner of the house ,i couldn,t move my laptop out of a confined area.i paid him 50$ to hook up my router,i was in another room he brought my computer, it was online until he left.even though he left his # he never called back.i had to make a full time job of trying to use wild blue.finally i re installed my dial up connection,by then i was totally going to fail that semester.at last i reached someone in customer service that told me it was the router causing the problem,i told her how confined i was .she suggested that i buy @ very long cord,by that time i agreeed out of total exaustion.after thought of my treatment from customer service i wasn't going to pay.they sent a box for me to send the things back , i havn't had time until now. i really need @good internet service provider.thank you soo much,patty farthing


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