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WildBlue Communications Support Ticket - dishonest service

WildBlue Communications Support Ticket

dishonest service

Created By: timexwatchman's Picture timexwatchman Last Reply: timexwatchman's Picture timexwatchman
Priority Level: [High] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 0

I was installed two days ago .2 hours after install I was told I needed to upgrade my pkg. to "maybe" improve the audio/video files I was told I would receive and I was not receiving. I did ,no difference.the next tec said didn't matter what pkg. I had I would not receive audio/video files.I made it clear what I waned when I spoke with the sales tec and he made it clear I would receive video/audio but he warned me not to exceed 7GB monthly. Now Iam told your system does not support any streaming.I was deceived. I need audio/video teaching as I suffered a brain injury from an accident. I would never have ordered such a service. I am requesting a complete refund and dismissal of a contract gained thru deception. sandy shepard


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